Communication Expert Highlights Phrases to Avoid at Work

Communication Expert Highlights Phrases to Avoid at Work

Kate Mason Kate is a highly skilled executive coach and strategic communication expert. She spent the last 10+ years mastering her craft at some of the biggest companies in the world – Google & YouTube. Recently, she launched her own strategic communications firm, Hedgehog + Fox, and debuted her book “Powerfully Likeable: A Woman’s Guide to Effective Communication” earlier this month. Founded and based in Sydney, Australia, Mason hopes to give professionals the tools to harness the power of concise communication in a way that improves relationships at work.

Mason thinks the frequent phrases people hear and repeat serve to weaken those phrases’ potential communicative power. By pinpointing these phrases, her videos offer tactful advice on how people can make their needs understood loudly and clearly.

The Importance of Effective Communication

Leadership and staff are always busy in a workplace like this. It indeed goes a long way in building collaboration, but it plays a role in making people personally successful. Kate Mason has written about how so many experts inadvertently adopt language that undermines their expertise and effectiveness.

Mason acknowledges that these euphemisms can create confusion and make it harder to express your needs clearly. She cautions us against “all the ways we’re doing it wrong.” More importantly, she has internalized this epiphany as a fundamental aspect of her coaching. These days, she helps her clients embrace a little risk taking with their communication style.

By offering specific, actionable alternatives, Mason subtly challenges people to think differently and ask for something better. For instance, instead of saying something vague or apologetic, she suggests a more assertive approach: “I’m going to put in an hour for us next week. I really want to talk through A, B, and C. Let me know if that time works for you.” This no-nonsense approach projects confidence and cuts through the noise to get right to the point.

Strategic Communication Techniques

Through her firm, Hedgehog + Fox, Mason provides an array of classes focused on sharpening storytelling skills. Her new book from Penguin Random House is an essential, step-by-step roadmap for women. It’s the second part that is groundbreaking — particularly if you work in a professional environment.

Having made a career as a world champion debater, Mason carries a full arsenal of skills with her. She has some pretty stellar academic credentials herself, with a PhD. She speaks on the need to understand your worth in the space that you operate.

When you know the value you were brought on to provide, you can better understand the immense value you can add to the team. You’ll know right away what they want from you. She explains. It merely allows you to release some of that top-down, pecking order, caste system stress. That attitude adjustment brings with it confidence to express ideas clearly and confidently.

Exclusive Offers for Professional Development

To help more professionals build their story-telling skills, Mason has made her course available at an introductory discount. By entering coupon code EARLYBIRD, participants will save 30% off the regular ticket price of $127 (plus tax). This invitation is good for use no later than Sep 30, 2025, from Sep 16.

Mason hopes that people will seize this opportunity to learn how to more effectively communicate their messages. She’s passionate about proving that with the right training and practice, anyone can learn to be a smarter, more successful workplace communicator.

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