A former prison officer recounts the daily challenges faced in the high-pressure environment of a segregation unit. Having opened thousands of cell doors during his tenure, he offers unique insights into the complex dynamics of prison life. Working alongside seasoned officers like Rob, he navigated the intricate task of managing inmates who were isolated from the general prison population. Among these inmates was Mensah, a particularly problematic prisoner known for his disruptive behavior. Mensah routinely smashed the observation panel in his cell and posted "shit parcels" through it several times a day, creating an unsanitary and volatile environment.
The author's experiences highlight the severe staffing crisis plaguing the prison system, which has made it increasingly difficult to maintain a safe and effective regime. With the facility short-staffed, prisoners could only be let out for association once every three days. This situation exacerbated tensions and contributed to a rise in violent incidents. Recent figures indicate that assaults on prison staff occur almost hourly, and suicides among inmates have risen by nearly 25% in recent years. Additionally, 70% of inmates report feeling unsafe within the prison walls.
Mensah, a tall man in his 50s serving a 10-year sentence with no release date, epitomized the challenges faced by the author and his colleagues. Tasked with dealing with Mensah's disruptive behavior, both the author and Rob donned full riot gear for their protection. Rob, an experienced segregation officer, attempted to reassure Mensah during one of their encounters.
"No one is going to hurt you. We just want to put you in a clean cell. You can’t stay in here. We’re going right next door. The cell is ready." – Rob
Despite their efforts, Mensah remained uncooperative, driven by paranoia and fear.
"They’re trying to put metal chips in me." – Mensah
The incident with Mensah was not isolated. The author also faced challenges with other prisoners, such as Maxim, who posed a fire risk by cooking in his cell. These situations underscore the broader issues within the prison system, particularly the struggle to address the mental health needs of inmates. Many prisoners wait months for transfer to hospitals equipped to handle their conditions, further straining an already overburdened system.