In the confined space of a narrow-body aircraft, handling the death of a passenger presents unique challenges. The International Air Transport Association (IATA) provides specific guidelines for such rare events, advising that the deceased be moved away from other passengers if possible. However, space limitations often make this difficult. The unfortunate reality is that passengers and crew may have to manage the situation with little privacy.
Ivan Stevenson, an associate professor in aviation management at Coventry University, confirms that in-flight deaths are "very uncommon." Nonetheless, they do occur, particularly on longer flights where the physical toll of prolonged immobility can increase health risks. In such emergencies, the cabin crew's role becomes crucial. They are trained to administer first aid and often seek assistance from any medical professionals among the passengers.
"We go from service to lifesaving to mortician, dealing with dead bodies and then doing crowd control," – Jay Robert
In the event of a medical emergency, the captain uses a telecommunications system to consult with emergency doctors on the ground. Despite their training, cabin crew members are not medical experts. As Jay notes, "We are not doctors, we are not nurses," highlighting the immense pressure and responsibility they face.
"While we are trained to deal with it, we don't face it every day, so we're not really immune to it." – Jay
According to IATA guidelines, if a passenger is presumed dead, the crew should close their eyes and, if a body bag is available, place the body inside. If not, covering the body with a blanket up to the neck is recommended. Crew members strive to maintain decency by placing the body on an empty aisle seat and using curtains and blankets for discretion.
The decision to divert a plane due to a death is rarely made. Marco Chan, a former commercial pilot and senior lecturer at Buckinghamshire New University, states there is "no point diverting" if a passenger has passed away. The safety of the entire aircraft takes precedence over individual tragedies.
A 2013 study published in the New England Journal of Medicine found that dying on a flight was "rare," with only 0.3% of patients who experienced an in-flight medical emergency succumbing to their condition. Nonetheless, when such incidents occur, they can be traumatic for those involved.
"It was a little traumatising for a while. I couldn't watch anything with CPR for a long time." – Ally
Cabin crews often face emotional challenges following an in-flight death. Airlines typically provide support through therapy and allow crew members to clear their rosters for a few days if needed. This assistance helps them cope with the stress and emotional impact of these rare but significant events.
"You're kind of trapped in a tin can that's not designed for roaming around," – Ally
Despite their training and professionalism, flight attendants find it "very unfortunate, very unpleasant" to handle passenger deaths. Their primary concern remains the safety and well-being of all passengers on board.